Securing tenure and building resilience: lessons from Harare

Like many African cities, Zimbabwe’s capital has expanded rapidly in recent years, with an accompanying increase in the spread of informal settlements. Many of its residents lack secure tenure, which increases their vulnerability to climate and other risks. This study, which describes how residents in three of the city’s informal settlements are responding to climate-related hazards, shows how tenure security can improve resilience through community-led settlement upgrading. 

Article
A group of women lean over a map laid out on grass outside.

A settlement mapping process takes place in the Tafara informal settlement in Harare (Photo: Evans Banana, Dialogue on Shelter)

Harare, the capital city of Zimbabwe, is a critical case study in urban resilience and the challenges of rapid urbanisation. With more than 33% of its population living in informal settlements and with insecure tenure, Harare resembles other African cities characterised by informal urbanisation. 

However, Harare’s situation is worsened by hyperinflation, restrictive regulations and historical inequalities, making urban systems more unstable and difficult to manage. Although the city has expanded, its infrastructure has deteriorated due to national socio-economic and political developments. 

Infrastructure reconstruction requires an estimated US$10 billion (PDF), but Zimbabwe's political isolation has hindered access to funding.  

Harare’s history of contentious policies, such as ‘slum’ clearances, underscores the tension between urban development and human rights. Although the sheer scale of the city’s informal settlements has made mass clearances impracticable, alternatives to upgrade and improve living conditions have been slow to emerge. Therefore, a growing proportion of the urban population lives in conditions that increase vulnerability and exposure to climate and other risks. 

In Harare’s informal settlements, tenure insecurity shapes climate risk, while tenure security appears to strengthen resilience. The case of Dzivarasekwa Extension, described below, illustrates how incremental tenure security can foster resilience by unlocking community-led upgrading, strengthening social cohesion and promoting constructive engagement with local authorities.

No place to call home

Since Zimbabwe gained independence in 1980, its urban population has steadily increased. However, as in many other African cities, housing development has not kept pace, leading to the proliferation of informal settlements across towns and cities. Although poverty is more prevalent in rural areas, many urban households live on the margins of the poverty line and 38% live below it.

To access formal housing, individuals must go on a housing waiting list to be allocated a plot (or ’stand’) on which to build. Until recently, this list was only open to those who could formally prove they were employed and had savings. The authorities have recently loosened application requirements, but the waiting list has become a revenue-generating tool, entrenching the politics of land patronage. 

For the urban poor, particularly those working in the informal sector, this often means that limited savings are spent fighting eviction threats, including through complex litigation procedures, yet they still live with the constant fear of eviction.

Tenure insecurity creates a structural foundation of vulnerability, which shapes risk-management behaviours and access to risk-reducing infrastructure and  services, constrains investment and collective adaptation, and undermines engagement with city authorities. Informal settlers, already living with insecurity, now face the additional and growing threat of climate change. 

To position the City of Harare as a hub of resilience and support for underserved residents, formalising their tenure is essential. This approach creates opportunities for residents to invest in and improve their communities, enabling incremental solutions to address existing deficiencies and fostering climate resilient urban development

– Patience Mudimu-Matsangaise, Dialogue on Shelter for the Homeless in Zimbabwe Trust

Injustice amplified: climate change and the unfair burden on Harare’s informal settlements

Zimbabwe is facing the devastating impacts of climate change head-on. In 2024 its worst drought in 40 years prompted a national state of emergency and laid bare the deep-rooted inequalities that determine who bears the brunt of climate risks. In Harare, these inequities are starkly visible across informal settlements, where residents already contend with tenure insecurity, poor infrastructure, inadequate housing and limited access to basic services.  

Evidence from three informal settlements – Dzivarasekwa Extension, Tafara and Crowborough North – shows how climate impacts are felt most acutely where vulnerabilities overlap. These settlements, all located on Harare’s periphery in hazard-prone zones, highlight how different levels of tenure security influence both risk exposure and the capacity to respond.  

Residents in all three settlements are responding to climate-related hazards but their responses differ between ‘coping’, ‘adaptive’ and’ transformative’ dimensions of resilience:  

  • Coping strategies tend to be reactive, aimed at surviving or recovering from shocks in the short term, using existing resources and strategies. They tend to be short-term, individual-level responses that are often insufficient in addressing root causes
  • Adaptive strategies signal a shift towards more anticipatory, collective efforts to manage risk that enable learning and adjustment of behaviour or systems in response to changing conditions. They often involve making minor changes to existing systems, such as infrastructure upgrades , and
  • Transformative approaches go further by addressing root causes of vulnerability and creating conditions for long-term, systemic change. They have the capacity to address underlying drivers of risk and restructure systems to reduce future vulnerability. They involve fundamental systemic shifts, such as institutional reform, co-production with government and shifts in tenure.

A secure foundation: tenure security shapes risk and resilience  

In Dzivarasekwa Extension, tenure security created the foundations for long-term investments in housing and infrastructure, as well as sustained engagement with the city government, which has led to the co-production of settlement upgrades. 

Housing design and material improvements provide better insulation and ventilation to withstand temperature extremes, while stormwater systems and upgraded water provision reduce flood and drought risks. Residents also pooled savings to finance power connections in partnership with the utility provider, helping shift the settlement toward more affordable and low-carbon energy. Here, tenure security unlocked investment and collective organisation, enabling a shift from individual to collective responses to risk.  

In Tafara, tenure is partially secure: land was allocated and residents are allowed to build permanent structures, but formal tenure has yet to be achieved. Still, the community has mobilised to improve infrastructure – constructing ecosan toilets (waterless toilets that convert human waste to compost), drilling boreholes and implementing other nature-based solutions. 

Yet without formal recognition or broader institutional support, initiatives can only be small-scale. Residents are coping and there are signs of emerging adaptive capacity, but without stronger tenure rights, risks remain high and progress fragile.

Recycled goods are sorted into bulky bags.

Waste recycling in Tafara, Harare (Photo: Evans Banana, Dialogue on Shelter)

Crowborough North presents a contrasting picture. As a newer settlement with politically mediated access to land, residents face continuous threats of eviction. This precarity stifles investment in permanent structures and undermines collective action. Responses to climate risks are largely reactive and individualised. 

In the absence of basic infrastructure and with little support from public authorities, residents are left to cope under increasingly harsh conditions, lacking the stability needed to build resilience.

Tenure status, climate risk and resilience capacity in the three settlements

Settlement Relative tenure security Relative climate risk* Qualitative assessment of relative resilience capacity
Crowborough North Low. Political settlement on land earmarked for a school; tenure is unclear and contested Very high Coping: mostly reactive actions (eg treating household drinking water, using sandbags to channel/block floodwater), with some anticipatory measures (constructing pit latrines, raising roofs to increase ventilation). But these are primarily focused on coping with immediate challenges at the household level
Tafara Medium. Land allocated by city council, some residents have partial compliance certificates but broader tenure status remains vulnerable High Coping-adaptive: mix of coping and adaptive measures. Actions are not just individual, but also collective, and include more anticipatory measures (eg drilling solar boreholes, installing water tanks, building ecosan toilets, planting grass to reduce erosion). Still minor and small-scale changes at the settlement level
Dzivarasekwa Extension High. Formally allocated by city council, benefited from Harare Slum Upgrading Programme, site of co-produced upgrading interventions Medium Adaptive-transformative: primarily collective, anticipatory actions that are focused on fundamental systemic changes at the settlement level that address the foundational causes of vulnerability and seek to move the settlement away from unsustainable/undesirable paths. Eg co-design and build new housing, co-produce water, sanitation and hygiene services and stormwater drainage with city council, settlement-wide tree planting

*In particular considering extreme heat, flood and drought risks. Comparative assessment based on research undertaken by ZHPF and DoST in February and March 2024


Taken together, these cases show that tenure security plays a mediating role in shaping both exposure to climate risk and the capacity to respond. It affects residents’ willingness to invest in their homes, organise collectively and engage constructively with state actors. It also shapes government and external actors’ perceptions of communities as legitimate partners in climate adaptation and development efforts.

The evolution of a social movement: from eviction to upgrading and resilience

The story of Dzivarasekwa Extension illustrates how secure tenure can lay the foundations for resilience. What began as a holding camp for those displaced by the 2005 nationwide informal settlement clearance campaign Operation Murambatsvina evolved through collective saving schemes and community-led organising into a national movement, focusing on settlement improvement and tenure security – Zimbabwe Homeless People’s Federation.

By 2007, the government had agreed to allocate land to the federation, securing residents’ tenure and preventing further evictions.  

With tenure secured, upgrading works began. The federation partnered with local government to co-produce housing, infrastructure and services in cost-effective ways, making them more accessible to low-income households. In the process, they showed that upgrading informal settlements and integrating them into city planning was a viable alternative to the state’s demolition and resettlement policy.

In 2010, a memorandum of understanding  was signed between the federation, Dialogue on Shelter Trust and the City of Harare, launching the Harare Slum Upgrading Project (HSUP). Funded by the Bill & Melinda Gates Foundation, this five-year, $5 million project piloted strategies in Dzivarasekwa that could be applied in other urban settlements throughout the city.

Upgrading slums is not just about physical improvements but also about transforming lives and empowering communities. This includes education, political empowerment and improving overall wellbeing

– Patience Mudimu-Matsangaise, Dialogue on Shelter for the Homeless in Zimbabwe Trust

In 2014, the Harare Slum Upgrading Finance Facility (HSUFF) was established to expand the initiative. The facility was initially financed by the City of Harare, Dialogue on Shelter/Slum Dwellers International (SDI) and the Zimbabwe Homeless People’s Federation. Despite the persistent economic challenges and political stasis that have hampered its full implementation, the HSUFF has been instrumental in financing incremental improvements in informal settlements areas throughout Harare. It therefore provides valuable lessons in innovative co-resourced and co-managed financing tools.  

Although the absence of proactive, integrated urban planning limits the scale of community-led efforts, the case of Dzivarasekwa Extension nonetheless suggests that improved tenure security could act as a lever for enhancing resilience and a platform for re-negotiating entrenched power dynamics.

As cities across the global South grapple with escalating climate risks, strengthening tenure security could be an important enabler of a broader shift towards more inclusive, equitable and context-specific approaches to climate adaptation and urban development.

Looking ahead  

As Harare continues to upgrade informal settlements, Dzivarasekwa Extension shows how even incremental tenure security can support more resilient, locally driven development that begins to address structural vulnerabilities and drivers of risk.

The case highlights why tenure should be seen not just as a land or housing issue, but as part of climate action – shaping whether communities can invest, organise and engage. Recognising diverse tenure forms, strengthening community organising and linking tenure to broader upgrading efforts can help build climate resilience in ways that are more inclusive and grounded.

The link between tenure security, risk and resilience in Harare’s informal settlements highlights the need to better understand and integrate these dynamics into urban development and climate action elsewhere. 

Further reading      

Authors

Head and shoulders photo of Evans Itayi Banana.

Evans Itayi Banana is a development practitioner working with the Zimbabwean affiliate of Slum Dwellers International (SDI): Dialogue on Shelter for the Homeless in Zimbabwe Trust, and the Zimbabwe Homeless People’s Federation. He is passionate about advancing understanding of the political economy of informal settlements and its role in fostering genuine inclusion in urban planning and development processes

Head and shoulders photo of Nina Schoonman.

Nina Schoonman is a researcher in IIED's Human Settlements research group. She is a multidisciplinary researcher with substantial experience in the climate change sector, with a focus on urban development in low- and middle-income countries