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Complaints procedure

IIED strives to work to the highest ethical standards, and is concerned to protect the rights, dignity, health, safety and privacy of those with whom we work. However, there may be times when we don't meet our own standards or your expectations.

If you wish to make a complaint about any aspect of IIED's work, please visit our Complaints page for further information.

London office

International Institute for Environment and Development,
235 High Holborn, Holborn,
London WC1V 7DN

Tel: +44 (0)20 3463 7399


Edinburgh office

1 Boroughloch Square
Edinburgh, Scotland

Tel: +44 (0)20 3463 7399